HomePrivacy statement

Cookies and privacy policy

(English translation of the Dutch version)

RESOLVED Avocats-Advocaten BV processes your personal data and hereby sets out its privacy policy

Cookies

Cookies, or files stored on your devices while you browse the internet (for the duration of your visit to a website or beyond), record certain information so that it can be taken into account on subsequent visits.

We use cookies that are technically essential to the operation of our website, where applicable cookies for sharing on social networks, as well as cookies for analytical purposes. Analytical cookies allow us to track and measure the number of visits to our website and its pages, and to improve their content.

You may accept or refuse the use of cookies that are not technical, such as analytical cookies, through your browser settings, even though this may affect optimal use. If you refuse those cookies, you can still browse our website.

Processing by our firm of the personal data of visitors, contacts and clients: purposes

When you entrust a matter to us, or where you are concerned by a matter we are handling (opposing party, etc.), we process your personal data in performance of our contract with our client: representation and/or advice, which entails communicating with you.

In order to perform our contractual engagement we are therefore necessarily led to process data such as your surname and first names, your age, your contact details (postal and electronic addresses, etc.), a copy of your identity card or your national register number, bank details, your image, IP address, etc. In certain cases, for the establishment, exercise or defence of a right in legal proceedings, the matter requires us to process data relating to racial or ethnic origin, political opinions, religious or philosophical beliefs or trade union membership, as well as genetic data, biometric data, data concerning health, sex life or sexual orientation. Lastly, data relating to criminal convictions and offences or related security measures may be processed where legal representation so requires.

These data may be communicated to other lawyers (including those of the other parties), to administrative authorities, to administrative or judicial courts, to technical parties (experts, technical advisers, accounting professionals) and to other legal professions (arbitrators, judicial officers or notaries, etc.), who will themselves process them in the performance of their respective engagements.

Data relating to invoicing (bank, VAT, etc.) are, by reason of legal obligations, retained for seven complete tax years.

We inform our clients, those attending our training sessions and those subscribing on our website, and to that end we send them — where applicable by calling upon external service providers — the contact details in our possession, on the basis of our legitimate interest, subject of course to any objection on your part.

Subject to your consent and to compliance with our professional conduct obligations, in the context of public or private procurement of legal services we may mention personal data and rely on our contract with you until five years after it ends. We may provide information such as your identity and information relevant to the subject matter of the contract, while of course safeguarding your privacy.

The Act of 18 September 2017 on the prevention of money laundering and terrorist financing and on the restriction of the use of cash imposes legal obligations on us as regards verifying the absence of conflicts of interest and identifying the client. We may have to pass on your data or a copy of your identity documents to our professional conduct authorities (President of the Bar) or to the supervisory authority. We therefore retain those data for 10 years after the end of our involvement.

Our offices are of course physically protected against intrusion, and you may be filmed or the fact of your visit may be recorded.

It is also possible that our external IT providers access your data, strictly to the extent necessary for their maintenance, installation and similar work on our software or our website.

Where are your data stored?

In principle your data are stored only on servers located within the territory of a Member State of the European Union. We may however call upon processors established outside the European Union, for example in connection with sending mailings.

In that case we will ensure that our contracting parties are required to comply with the same data protection standards as those applying in the EU.

Your rights:

To receive information

That is the purpose of this document.

To object to the processing of data that we process in our legitimate interest

Where we process your data on the basis of our legitimate interest, you may object to it.

To withdraw your consent

Where we process your data on the basis of your consent, you may withdraw your consent as regards any future processing, without calling into question processing already carried out.

To access your data and request their rectification

To have your data erased and transmitted to you

Articles 17 and 18 GDPR allow you to request the erasure of your data or the restriction of their processing.

Your data may be transmitted to you in electronic format.

Who to contact for questions and further information:

The controller of your data (Resolved Avocats Advocaten BV, CBE BE 0751 626 076, Avenue Herrmann Debroux 40, 1160 Brussels, Tel. +32 2 315 53 00; info@resolved.law) is at your disposal for any question and, subject to proof of your identity, for any request relating to the rights set out above.

Further information may be requested, or a complaint lodged, with the Data Protection Authority (Rue de la Presse 35, 1000 Brussels, Tel. +32 2 274 48 00https://www.dataprotectionauthority.be/citizen/actions/lodge-a-complaint).